415 IT Group | Testimonials

Putting Our Money Where Our Mouth Is

We’ve never been the type of company willing to rest on our laurels. It’s one thing for us to tell you what a meaningful change we can be for your business. It’s another thing to let our clients tell you themselves. Here are just a few of the businesses that we’re honored to have served and helped succeed throughout the years:

We have been a client of the 415 Group for many years, working closely with Frank Monaco. Several years ago, we started utilizing the IT services at the 415 Group, as we had an in-house IT person at the time and struggled to keep ahead of the changes and challenges our business was facing. Soon it became clear that we needed to have the 415 Group manage all our IT needs, not just when we had an issue. Once we made the decision to be all in, it’s been a seamless process plus we are staying ahead of our technology needs. Win- Win! This level of service and partnership became even more evident when we had a devastating fire at our office that compromised our IT system. To no surprise the 415 Group IT team got us back up and running in no time! The IT team demonstrates that they have a vested interest in keeping our system operating efficiently and securely! I trust the 415 Group for all our accounting and IT needs.

BRYAN T. RICE

President

415 IT Group provides valuable insight and suggestions for new, or replacement, hardware and software. They are also responsive to user support tickets and ensure the issue is resolved prior to ticket closure. I highly recommend 415 IT Group as a service provider to your organization regardless of size or complexity.

James C. Clawson

Executive Director, KWGD Attorneys at Law

It is always a pleasure receiving assistance from 415 techs, they are always incredibly patient and thorough while resolving issues as painlessly as possible!

HAYLEY BACICH

Ohio

We have been using 415 Group for a while now and they have been able to provide very quick and robust service to our organization. Would highly recommend them!

LOTTIE SIANN

Ohio

I did not expect service so fast. I had to have new camera installed, and within one hour it was on site and up and running. Super fast service.

TODD A

Ohio

It was one of those days when I didn't know what to do with a strange email, and Chuck at 415 Group came to the rescue and got me straightened around and kept my system safe! These guys are great, and are great every time!

STELLA TSIRELIS

Ohio

Always helpful, and very quick. Haven’t had an issue 415 hasn’t been able to resolve!! Special thanks to Brandon, he’s always on it, thank you!!!

ELIZABETH WILSON

Ohio

Lou Jimenez and 415Group were a pleasure to work with! Lou solved my issue quickly and efficiently, including a fix to improve my overall usage and followed up with me after! And they had a hard time tracking me down due to my busy schedule! Very happy with my service.

MELISSA FUENTES-BRUNO

Ohio

The technician knew exactly what to do to help me! Super fast and knowledgeable and definitely fixed my problem AT LIGHTINING SPEED!

RHONDA WYMER

Ohio

415 Group Help Desk was very helpful and resolved all of our concerns.

DEE STURIALE

Ohio

Tony was great and got me back online quickly! Thanks again for the fast response and quick resolve!

Karen Cogar

Ohio

Responded quickly and had problem fixed in a short time :) Thank you Robert!

Laurie Demchock

Ohio

They assisted me with the set up of my new work computer. My tech was very helpful and patient.

Will Bell, II

Ohio

AJ is very knowledgeable. The changeover from one hard drive (with several apps and files to install) to another went very quickly. Good job and THANKS!