Don’t let inefficient business communication kill your profitability
In an age where businesses are leveraging all available technology and best practices to deliver the fastest, most seamless service experience, a company’s unresponsive call center and long wait times can be all it takes to send customers right into the hands of its competitors. If you are still using a traditional business phone system and find these customer service challenges familiar, Voice over Internet Protocol (VoIP) is for you. Powered by the cloud and equipped with many features, this telephony lets your staff deliver seamless customer experience from anywhere, on any internet-connected device, all while driving down your monthly phone bills.
Hassle-free installment, configuration, and support by the 415 IT Group experts
VoIP is highly customizable and comes with different levels of flexibility to support an organization’s unique needs. We’ll help you select and deploy an option that best suits your needs, number of users, and budget, and provide ongoing management and support to ensure that your team always leverages current, optimized features.
Lou Jimenez and 415Group were a pleasure to work with! Lou solved my issue quickly and efficiently, including a fix to improve my overall usage and followed up with me after! And they had a hard time tracking me down due to my busy schedule! Very happy with my service.
MELISSA FUENTES-BRUNO
Let VoIP solutions from 415 IT Group transform your business communication with:
Advanced Mobility
Our telephony works on any laptop or mobile and lets your staff respond to your customers’ needs much more quickly and efficiently, no matter where they are working from.
A Suite of Productivity-boosting Features
Call forwarding, voicemail to email, call routing, and so much more — you don’t have to worry about missing another important call.
Easy Scalability
Add or remove users and manage your service plans in just a few clicks.
Low, fixed monthly pricing
With a per-user pricing model, budgeting becomes much more efficient, as you don’t have to expect unpredictable phone bills at the end of every month.
Explore our solutions
On-Site Support
Rest easy knowing our skilled IT staff is on their way to resolve your tech problems no matter where you are
Helpdesk Support
Our IT Support staff are just a call away 24/7/365 and they’ll handle your IT issues and queries swiftly
Virtualization
Improve operational efficiency and productivity while significantly lowering costs by virtualizing your IT infrastructure.
Microsoft 365
Work with a full suite of MS Office apps from anywhere via any internet-connected device
Cloud Disaster Recovery
Back up your business data to keep it safe from accidents and disasters
Cybersecurity
Protect your digital assets from malware, viruses, and other intrusions with our top-notch security practices
Cloud Computing
Your critical data is backed up and monitored in our secure cloud environment and quick data recovery systems
VoIP
Enjoy the benefits of an enterprise-level communications solution at a small-business price
Accounting
Keep your business running the way it should with our audit and assurance services, tax planning and compliance, and business valuation and forensic accounting
Canton Office
4300 Munson Street Northwest
Canton, OH 44718
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