Managed IT Services

Our Managed IT Services

Streamline Business Operations With Reliable IT Services

415 IT Group’s Managed IT Services in Ohio provide proactive support and secure solutions, addressing technology challenges to ensure smooth operations. Our expert team focuses on minimizing downtime, improving productivity, and protecting your business from costly IT disruptions. By partnering with us, you’ll enjoy reliable systems and access to advanced tools, allowing you to concentrate on your goals.

Why Managed IT Services

Reduce operational downtime by preventing IT issues before they occur, keeping your business running smoothly.
Improve efficiency and productivity with streamlined technology solutions customized to meet your unique business needs.
Gain peace of mind with continuous monitoring, expert support, and robust security measures to protect critical systems.

What's Included in Our Managed IT Services Program

Workstation Monitoring (storage, performance, etc.)
AI Based Desktop Security (superior protection against viruses, ransomware and breaches)
Microsoft Security Patches (applied automatically)
Microsoft Critical Patches (applied automatically)
Unlimited Remote Help Desk User Support
Unlimited Support Tickets
Server Monitoring
Server Backups (cloud and local) and Management of all Backup Jobs
Office 365 Management
Email and Domain Management
Email Phishing Campaign to All Users
Virtual IT Security Training
VCIO Services (periodic management focused meetings for planning and IT Strategy)
Unlimited VCIO Consulting
Asset management and Budget Forecasting Services
Firewall Support and Management (includes VPM support, configurations, Wi-Fi, support, and all related activities)

The 415 IT Group Services Help Desk

Resolve IT Issues Quickly With Expert Remote Assistance

415 IT Group’s help desk services provide fast, reliable support whenever IT challenges arise. Our skilled technicians resolve issues efficiently, ensuring your business faces minimal downtime. With personalized help, you’ll get the solutions you need—when you need them.

Access responsive, certified technicians to address your IT problems.
Eliminate downtime with fast, effective troubleshooting services.
Receive support for both routine and complex technical challenges.

It is always a pleasure receiving assistance from 415 techs, they are always incredibly patient and thorough while resolving issues as painlessly as possible!

HAYLEY BACICH

On-Site Support

Trusted Technicians Ready To Assist At Your Location

415 IT Group’s on-site support ensures immediate attention to IT challenges that require hands-on resolution. Our professional technicians come to your location, providing reliable assistance tailored to your business needs. We help maintain uninterrupted operations with expert support.

Experienced technicians resolve IT problems at your location.
Minimize disruptions with hands-on assistance and expert solutions.
Address urgent issues to keep your operations running smoothly.

Virtualization

Boost Efficiency With Scalable, Cost-Saving Solutions

Optimize your IT infrastructure with 415 IT Group’s virtualization services. By reducing hardware reliance and maximizing resources, you’ll enjoy improved performance and flexibility. Our solutions simplify IT management, allowing your business to grow securely and efficiently.

Lower costs by reducing hardware dependency.
Enable remote access and improve operational flexibility.
Protect data with secure, virtualized environments.

Microsoft 365

Achieve Seamless Collaboration With Powerful Cloud-Based Tools

415 IT Group helps businesses harness the full power of Microsoft 365. Our services enable teams to collaborate from anywhere, using secure and scalable solutions. Streamline workflows with advanced tools for productivity and communication.

Work anywhere with cloud-based access to Office apps.
Improve teamwork with real-time document sharing and editing.
Protect sensitive data with advanced Microsoft security measures.

We have been using 415 Group for a while now and they have been able to provide very quick and robust service to our organization. Would highly recommend them!

LOTTIE SIANN

Cloud Disaster Recovery

Protect Your Business With Reliable Data Backup Solutions

415 IT Group’s cloud disaster recovery services ensure your critical data is always safe. With secure cloud backups and efficient recovery processes, your business can quickly rebound from disruptions, maintaining continuity.

Secure critical business data with reliable cloud backups.
Minimize downtime by recovering quickly after disasters.
Safeguard operations from cyberattacks and data loss.

Cybersecurity

Safeguard Your Business Against Threats With Advanced Security

415 IT Group’s cybersecurity services protect your business from evolving threats. We implement proactive monitoring and defenses to secure your systems and keep your business operations safe. Our approach minimizes risks and ensures compliance.

Monitor and prevent cybersecurity risks proactively.
Protect sensitive data from malware, ransomware, and breaches.
Maintain compliance with industry regulations.

Cloud Computing

Achieve Flexibility And Scalability With Advanced IT Solutions

Leverage 415 IT Group’s cloud computing services to optimize your operations. Our secure, scalable solutions enable data access from anywhere, ensuring efficiency and reliability. Cloud computing helps you stay competitive and productive.

Access data securely from any device, anywhere.
Reduce IT costs with scalable cloud-based infrastructure.
Streamline operations with flexible, efficient solutions.

VoIP

Enhance Communication With Cost-Effective Voice Solutions

415 IT Group’s VoIP services provide reliable, feature-rich communication solutions tailored to your business needs. Enjoy crystal-clear calls and seamless integration with your existing tools, all at a competitive price.

Upgrade communication systems without breaking your budget.
Scale VoIP solutions to meet your growing needs.
Integrate VoIP with essential business applications.

Let 415 IT Group Elevate Your Business

At 415 IT Group, we believe in transparent pricing and straightforward solutions. You won’t find hidden fees or unnecessary upselling here. Instead, we focus on delivering reliable IT Services that drive efficiency and align with your goals.

Could managed IT services be the answer for your business? Let’s explore your needs and find out together.

FAQ’s About Managed IT Services

What Are Managed IT Services?

Managed IT services involve outsourcing your IT needs to a professional team that monitors, manages, and supports your technology. This ensures your systems stay secure, up-to-date, and operational without the hassle of managing IT internally.

How Can Managed IT Services Benefit My Business

Managed IT services help reduce downtime, improve productivity, and provide proactive solutions to prevent issues before they arise. They allow you to focus on your core business while IT experts handle the technical side.

Are Managed IT Services Cost-Effective?

Yes, they can save your business money by minimizing costly downtime and reducing the need for in-house IT staff. With predictable monthly costs, they also make IT budgeting easier.

Can Managed IT Services Scale With My Business?

Managed IT services are highly flexible and can adapt as your business grows. They provide scalable solutions to match your changing technology needs.

Do Managed IT Services Include Cybersecurity?

Yes, managed IT services typically include robust cybersecurity measures to protect your business from threats like malware, ransomware, and data breaches. Proactive monitoring and threat prevention are integral parts of these services.